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CSG Blog

7 Advantages of Managed IT Services for Small Businesses

Posted by Scott Spiro on Tuesday, 20 September 2016
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Your small business depends on technology to help you get the most out of your available resources. However, you end up in a tricky situation when you need help with your infrastructure but you don't have the budget for a full-time IT professional. Managed IT services can fill this gap and deliver many advantages.

No Need for an Internal IT Team

Your company has IT needs, but you don't need someone around all the time. If you didn't have to worry about bringing on a full-time person to take care of your systems, you could make investments elsewhere in your business. Managed IT services act as your on-demand team, so you don't have to go through the hiring process for IT professionals. If you do have employees on hand to manage your technology, managed IT services can take the burden off of them.

Leverage Established Vendor Relationships

Managed IT services work with many hardware and software vendors. They form strong relationships with these companies, which can speed up response times and give you access to better pricing. You may only call that vendor once in a while, but managed IT service providers have to contact them on a regular basis.

Managed IT Grows With Your Business

You have your eyes on the future, and you don't want to run into a situation where you outgrow your technical support. Managed IT service providers grow with you, allocating the right resources to your business at each stage of your journey.

Pay Only for the IT Support You Need

Full-time employees get paid whether they're working on projects or not. How much downtime would your IT staff have at your small business? You only pay for the support you need with managed IT services, rather than breaking the bank on an idle worker.

Gain Access to IT Expertise

Technology forms the backbone of many small businesses, but gaining the technical know-how to understand it inside and out takes years. Don't waste time trying to learn about highly technical topics. Focus on your core areas, while the managed IT service provider brings specialized IT knowledge to the table at a fraction of the cost of an employee.

Make Strategic Decisions

Do you have sufficient technical knowledge to make key business decisions? Managed services providers give you trusted guidance on the latest technologies, so you can plan for your future needs through business growth and pivoting.

Get Your Technology Projects Completed

Many small business employees juggle multiple job duties. Everyone pitches in when necessary, but you run into some major problems if you treat technology projects the same way. Employees may put infrastructure changes on the back burner while they attend to other critical needs. Managed IT services give you a dedicated team that can finish the job quickly and reliably.

You can't get around the fact that you need a strong technology infrastructure to succeed in a global business economy. Customers build up their expectations from big-name companies and expect small businesses to be just as snappy. You don't have to stretch your resources thin and compromise your growth plan to afford an in-house IT department (that you don't even need all the time). Use managed IT services to supplement your expertise gaps, and get reliable technical support and advice on-demand.

Still unsure whether managed IT services is the right avenue for your small business? Learn more about CSG's managed IT services or reach out to our experts for a free network assessment today.

Topics: Managed Service Provider, IT Support, managed IT services

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