You stride into the office early one Monday morning. You grab a cup of coffee, flip on your computer and start checking e-mail…
Ralph’s been a good employee for you. Shows up on time. Gets the job done. Doesn’t hassle anybody.
He’s also a porn addict. When nobody’s looking, he’s visiting sites – on your network – that you’d be appalled to see IF…you knew about them. Without careful monitoring and filtering, this kind of Internet use on your network can remain hidden.
Ryan loved tweaking photos on his Android phone.
He’d heard rave reviews from his friends with iPhones about Prisma, a new iOS app for image editing. So when he heard Prisma would soon be released for Android, he logged in to the Google Play Store to see if it was there yet.
When running a small business, your phone system is probably an afterthought. But if you experience constant downtime and dropped calls, you might have outgrown your current legacy phone or PBX system. VoIP solutions solve these problems for your small business with only a small upfront investment. Before enduring another day of siloed and broken communication, take time to understand the advantages of VoIP solutions.
“Never before in the history of humankind have people across the world been subjected to extortion on a massive scale as they are today.” That’s what The Evolution of Ransomware, a study by Mountain View, California-based cybersecurity firm Symantec, reported recently.
Efficient Escrow of California was forced to close its doors and lay off its entire staff when cybercriminals nabbed $1.5 million from its bank account. The thieves gained access to the escrow company’s bank data using a form of “Trojan horse” malware.
In 2015, the world's first "international cybermafia" stole up to $1 billion from more than 100 global financial institutions. The gang's "spear-phishing" emails opened the bank's digital doors and released trojans into each entity, which then directed ATMs to transfer huge sums of money into dozens of hacker accounts. Although your business might not have billions in the bank, data breaches like these could happen to any entity -- regardless of size -- and implementing a cyber security checklist is the first step to securing your digital walls.
Thirty-three percent of small business owners place a high priority on technology investment, according to eMarketer. As a small business owner, you seek out new ways to improve your operations, but you may face several roadblocks along the way. By learning about these inevitable IT problems now, you'll be better prepared to overcome them and get more ROI from your technology.
1. Desktop Support
An outage in your infrastructure can cause major setbacks for your business. In fact, 27 percent of small businesses lack desktop support, which means you'll need to take time away from your leadership duties to fix it or find inefficient workarounds for the issue. Even small problems can add up fast when you have to fit it around an already hectic schedule.
Thanks to Voice over Internet Protocol (VoIP) and ever-improving cloud technologies, the phone-service options available to you as a small business are plentiful, with more features at a lower cost than were ever available before.
Nothing interferes with productivity more than slow or unreliable computers. Think about it: How many times have you or your team members had to reboot your computer or attempt to troubleshoot an issue?
While 10 minutes here and there might not seem like a huge time suck, when you multiply that across your organization, these small lapses in productivity can take a major toll on output. Over the long run, it quickly adds up to thousands of dollars in lost productivity and revenue for your business.