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CSG Blog

7 Major IT Problems SMBS Face - And How to Overcome Them

Posted by Scott Spiro on Tuesday, 08 November 2016


Thirty-three percent of small business owners place a high priority on technology investment, according to eMarketer. As a small business owner, you seek out new ways to improve your operations, but you may face several roadblocks along the way. By learning about these inevitable IT problems now, you'll be better prepared to overcome them and get more ROI from your technology.

1. Desktop Support

An outage in your infrastructure can cause major setbacks for your business. In fact, 27 percent of small businesses lack desktop support, which means you'll need to take time away from your leadership duties to fix it or find inefficient workarounds for the issue. Even small problems can add up fast when you have to fit it around an already hectic schedule.

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Topics: IT Support, Risk Management, cybersecurity, managed IT services

4 Cybersecurity Mistakes to Avoid

Posted by Scott Spiro on Tuesday, 04 October 2016

Things were going great at Michael Daugherty’s up-and-coming $4 million medical-testing company.

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Topics: Security, cybersecurity

In-Flight Wi-Fi: Are You Safe to Connect?

Posted by Scott Spiro on Thursday, 12 May 2016

In-flight Wi-Fi has become a convenient and accessible feature for travelers. With two-thirds of airlines now offering Wi-Fi and usage up 1,600% since 2013, why wouldn’t you join thousands of others in surfing the skies?

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Topics: Cybercrime, in-flight wi-fi, risks of in-flight wi-fi, cybersecurity, tips for safe web browsing

Hacking the Power Grid: The Effects of a Widespread Blackout

Posted by Scott Spiro on Thursday, 12 May 2016

When it comes to terrorism, attacks against the U.S. power grid rarely make headlines. But with 79 attacks on the U.S. energy grid in 2013 alone (and instances like these occuring every year), Americans need to prepare for a widespread power outage and its potentially catastrophic effects.

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Topics: Cybercrime, cybersecurity

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