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CSG Blog

Hiring an IT Services Provider in LA? Ask These 8 Qualifying Questions First

Posted by Scott Spiro on Friday, 18 August 2017

Once you grow beyond a few employees and machines, computers start to run slow, and IT issues begin to unravel. If you’re too small to hire full-time IT staff, outsourcing computer support to an IT services provider can be a cost-effective move.

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Topics: Business Continuity, IT Support, Computer Repair

Advantages of VoIP Solutions for Small Business

Posted by Scott Spiro on Thursday, 19 January 2017

When running a small business, your phone system is probably an afterthought. But if you experience constant downtime and dropped calls, you might have outgrown your current legacy phone or PBX system. VoIP solutions solve these problems for your small business with only a small upfront investment. Before enduring another day of siloed and broken communication, take time to understand the advantages of VoIP solutions. 

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Topics: Phone System, VoIP, Small Business, Communication, IT Support

7 Major IT Problems SMBS Face - And How to Overcome Them

Posted by Scott Spiro on Tuesday, 08 November 2016


Thirty-three percent of small business owners place a high priority on technology investment, according to eMarketer. As a small business owner, you seek out new ways to improve your operations, but you may face several roadblocks along the way. By learning about these inevitable IT problems now, you'll be better prepared to overcome them and get more ROI from your technology.

1. Desktop Support

An outage in your infrastructure can cause major setbacks for your business. In fact, 27 percent of small businesses lack desktop support, which means you'll need to take time away from your leadership duties to fix it or find inefficient workarounds for the issue. Even small problems can add up fast when you have to fit it around an already hectic schedule.

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Topics: IT Support, Risk Management, cybersecurity, managed IT services

The Real Cost of Outsourcing IT Vs. Hiring a Full-Time IT Manager

Posted by Scott Spiro on Friday, 14 October 2016

As your company grows, you need to ensure employees have uninterrupted access to the programs they need to stay productive. In your search for an IT solution, you may be weighing the benefits of outsourcing IT versus hiring an IT manager.

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Topics: IT Consultant, Proactive IT, Small Businesses, IT Support, it

7 Advantages of Managed IT Services for Small Businesses

Posted by Scott Spiro on Tuesday, 20 September 2016


Your small business depends on technology to help you get the most out of your available resources. However, you end up in a tricky situation when you need help with your infrastructure but you don't have the budget for a full-time IT professional. Managed IT services can fill this gap and deliver many advantages.

No Need for an Internal IT Team

Your company has IT needs, but you don't need someone around all the time. If you didn't have to worry about bringing on a full-time person to take care of your systems, you could make investments elsewhere in your business. Managed IT services act as your on-demand team, so you don't have to go through the hiring process for IT professionals. If you do have employees on hand to manage your technology, managed IT services can take the burden off of them.

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Topics: Managed Service Provider, IT Support, managed IT services

4 Reasons SMBs are Flocking to Remote IT Support

Posted by Scott Spiro on Sunday, 31 May 2015

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Topics: Managed Service Provider, IT Support, Remote Monitoring

The Latest and Greatest in IT Automation Solutions

Posted by Scott Spiro on Wednesday, 01 April 2015

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Topics: Humor, holiday, IT Support

Ready or Not, Windows Server 2003 is Scheduled to Fade July 2015

Posted by Scott Spiro on Friday, 27 March 2015

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Topics: Software, IT Support, Operating System

What’s the Difference Between an IT Issue and an IT Problem?

Posted by Scott Spiro on Tuesday, 24 February 2015

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Topics: IT Services, Managed Service Provider, IT Support

The Competent IT Business Model

Posted by Scott Spiro on Tuesday, 03 February 2015

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Topics: Managed Service Provider, Vendor Management, IT Support

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