Once you grow beyond a few employees and machines, computers start to run slow, and IT issues begin to unravel. If you’re too small to hire full-time IT staff, outsourcing computer support to an IT services provider can be a cost-effective move.
When running a small business, your phone system is probably an afterthought. But if you experience constant downtime and dropped calls, you might have outgrown your current legacy phone or PBX system. VoIP solutions solve these problems for your small business with only a small upfront investment. Before enduring another day of siloed and broken communication, take time to understand the advantages of VoIP solutions.
Thirty-three percent of small business owners place a high priority on technology investment, according to eMarketer. As a small business owner, you seek out new ways to improve your operations, but you may face several roadblocks along the way. By learning about these inevitable IT problems now, you'll be better prepared to overcome them and get more ROI from your technology.
1. Desktop Support
An outage in your infrastructure can cause major setbacks for your business. In fact, 27 percent of small businesses lack desktop support, which means you'll need to take time away from your leadership duties to fix it or find inefficient workarounds for the issue. Even small problems can add up fast when you have to fit it around an already hectic schedule.
As your company grows, you need to ensure employees have uninterrupted access to the programs they need to stay productive. In your search for an IT solution, you may be weighing the benefits of outsourcing IT versus hiring an IT manager.
Your small business depends on technology to help you get the most out of your available resources. However, you end up in a tricky situation when you need help with your infrastructure but you don't have the budget for a full-time IT professional. Managed IT services can fill this gap and deliver many advantages.
No Need for an Internal IT Team
Your company has IT needs, but you don't need someone around all the time. If you didn't have to worry about bringing on a full-time person to take care of your systems, you could make investments elsewhere in your business. Managed IT services act as your on-demand team, so you don't have to go through the hiring process for IT professionals. If you do have employees on hand to manage your technology, managed IT services can take the burden off of them.